1. Acceptance of Terms
By accessing and using PipeReport.ai ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Service Description
PipeReport.ai provides a professional video analysis platform for infrastructure inspection, including:
- Video upload and analysis for CCTV pipeline inspections
- AI-powered observation detection and report generation
- Interactive mapping and spatial data visualization
- Professional report generation and sharing
- Multi-tenant company management and user collaboration
3. User Accounts and Registration
Account Creation: You must provide accurate, complete, and current information when creating an account. You are responsible for safeguarding your account credentials.
Company Accounts: Business accounts represent companies and may have multiple users. The company administrator is responsible for managing user access and compliance with these terms.
Trial Accounts: Trial accounts are limited to one per device/organization and include usage restrictions as outlined in your subscription plan.
4. Acceptable Use
You agree not to:
- Use the service for any unlawful purpose or in violation of any regulations
- Upload content that infringes on intellectual property rights
- Attempt to circumvent security measures or access unauthorized areas
- Use automated systems to access the service without permission
- Share account credentials or allow unauthorized access to your account
- Upload malicious software or attempt to disrupt the service
5. Data and Content
Your Content: You retain ownership of all data, videos, images, and reports you upload or create using our service. You grant us a license to process, store, and display your content solely to provide the service.
Data Security: We implement industry-standard security measures to protect your data. However, no system is completely secure, and you use the service at your own risk.
Data Retention: We retain your data as long as your account is active. Upon account termination, data may be retained for a reasonable period for backup and legal compliance purposes.
6. Payment and Subscription
Credits System: Our service operates on a credit-based system. Credits are consumed for various operations including video processing and AI analysis.
Subscription Plans: Paid subscriptions automatically renew unless cancelled. You can cancel at any time through your account settings.
Refunds: Refunds are available within 30 days of payment for unused services, subject to our refund policy.
7. Intellectual Property
The service, including its software, design, and content (excluding user-generated content), is protected by copyright and other intellectual property laws. You may not copy, modify, or distribute our proprietary content without permission.
8. Limitation of Liability
To the maximum extent permitted by law, PipeReport.ai shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, or goodwill, arising from your use of the service.
9. Service Availability
We strive to maintain high service availability but do not guarantee uninterrupted access. We may perform maintenance, updates, or modifications that temporarily affect service availability.
10. Termination
Either party may terminate the agreement at any time. We may terminate or suspend your account immediately for violations of these terms. Upon termination, your right to use the service ceases immediately.
11. Changes to Terms
We reserve the right to modify these terms at any time. Material changes will be communicated to users with reasonable notice. Continued use of the service after changes constitutes acceptance of the new terms.
12. Governing Law
These terms are governed by the laws of England and Wales. Any disputes shall be resolved in the courts of England and Wales.
13. Contact Information
For questions about these Terms of Use, please contact us at:
Email: info@viewline.tv (pipereport.ai is owned and controlled by Viewline which is the trading name of Syncware Ltd., a UK based limited company)
Website: https://pipereport.ai
Website: https://viewline.tv